efamilycare messaging app

THE FAMILY CAREGIVER’S PERSONAL CARE ADVISER

Incredibly easy to use, family caregivers just have to click on the app to connect with their care advisor. No more phone tag or incomplete messages. Advice is delivered directly to you, anytime, anywhere. This enables the family caregiver to build a relationship that helps them care for their aging loved one.

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WHAT MAKES eFamilyCare EXCEPTIONAL

As a physician and former President of NYU Hospital Centers, I observed that seniors with chronic conditions were often subjected to unnecessary hospitalizations and emergency room visits despite the high quality of medical care they had received. I recognized the existence of a critical gap in care, the lack of appropriate coordination of care and support at home. The burden of filling this gap falls to family caregivers, who are unprepared and frequently overwhelmed by the challenges of caregiving for an aging relative. eFamilyCare’s approach is based on decades of experience in the fields of healthcare, homecare and aging. We provide expert professional advice, resources and real time support that enables you to manage your aging loved one’s care without compromising your own wellbeing.

eFamilyCare’s APPROACH IS BASED ON THE 4Ms OF ELDER CARE

eFamilyCare advisers promote the John A. Hartford Foundation’s 4Ms of elder care that are essential elements of supporting an aging loved one (Fulmer T, Mate KS, Berman A. The Age-Friendly Health System imperative. J Am Geriatr Soc. 2018 Jan;66(1):22-24).

What Matters
We advise family caregivers to understand their aging loved one’s health goals and care preferences.

Medication
We advise family caregivers to ensure that their aging loved one’s medications do not interfere with Mobility, Mentation or What Matters

Mentation
We advise family caregivers how to identify the signs of dementia, depression or delirium and connect with resources to support their loved ones.

Mobility
We advise family caregivers to ensure that their aging loved one moves safely every day to maintain function and do What Matters.

EVERY FAMILY SITUATION IS UNIQUE

Our care advisers start by listening to your situation and priorities to understand how we can help, then guiding you at your pace, on your terms. Below are a few examples of the types of situations our clients face:

SOME EXAMPLES OF PROBLEMS WE CAN HELP YOU HANDLE

MOM HAS DEMENTIA.

Dad doesn’t want to talk about it.

My mother started losing her memory two years ago and recently wandered off while my parents were shopping.  Even though mall security called the police when they found her, my father continues to be reluctant to discuss her situation, insisting he can take care of Mom on his own.  I am really concerned.  How do I convince my father to get some professional help?

GRANDMA HAS CONGESTIVE HEART FAILURE.

I don’t know how to help her.

My grandma has congestive heart failure and is supposed to eat a salt restrictive diet to manage symptoms. She is very upset about this as she loves fast food and her favorite snack of potato chips. She just can’t eat like that anymore. She’s had 2 visits to the emergency room in the past 6 months. How do I help her eat a better diet yet not sound like a “jailer”? 

DAD DIED.

What will happen to Mom?

Since my father died 6 months ago, my mother has been growing progressively more sad.  Her mail piles up until I visit and she hardly leaves her apartment, even for activities she used to enjoy like spending time with grandchildren and going to church. I don’t know what to do for her.

UNCLE JOE HAD A STROKE.

Yet he still doesn’t take care of himself.

My uncle had high blood pressure and diabetes for years but he’s never been one to eat healthy and admits he doesn’t always take the medications he’s prescribed.  Recently he had a minor stroke and although he doesn’t seem to have any permanent damage, I am worried about his ability to stay well going forward.

GRANDMA FELL.

Who will take care of her?

My grandmother recently fell for the third time this year and is now recovering from hip surgery. When the rehabilitation facility sends her home I know she will have very limited help for a short time. She refuses to hire a caregiver because other than her falling, she’s quite independent. I wish there were some way to keep her safe.

MY SISTER HAS MENTAL HEALTH ISSUES.

She seems to be getting worse.

My older sister has had mental health problems her whole life. Since she retired, she seems to become increasingly confused and easily agitated. She never married, has no friends and frequents local shops for company.  The shopkeepers find her disruptive and have asked her to leave. Although she has always been physically healthy, she recently lost a lot of weight.  She has never gotten along with the family and we are at a loss of how to help her.

GRANDPA HAS CANCER.

Our family is exhausted.

After complaining of severe constipation and nausea for months and undergoing numerous tests and evaluations, my grandfather was diagnosed with pancreatic cancer. The lengthy diagnostic process, invasive treatment and emotional toll of watching his decline have been draining for the entire family. As we continue to coordinate doctor visits, testing, surgery, and chemotherapy, we’re overwhelmed and unsure we’re adequately advocating for him. On top of that, we fear the strain will compromise my grandmother’s health and safety.