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THINK BEYOND THE PATIENT

Personalized 24/7 caregiver support that improves outcomes by connecting the family caregiver with an expert care adviser through our mobile and desktop platform.
Personalized 24/7 caregiver support that improves outcomes by connecting the family caregiver with an expert care adviser through our mobile and desktop platform.

Helping Family Caregivers Help Their Loved Ones.

Did you know? There are 53M family caregivers supporting patients with chronic conditions and functional impairments that are costing over $3T a year.
Did you know? There are 53M family caregivers supporting patients with chronic conditions and functional impairments that are costing $3T a year.

Caregivers are one of the most influential factors in a patient’s success, and yet most are untrained, unsupported and often ignored. Explore a cost-effective, 24/7, personalized approach that uses both professionals and technology to support caregivers every step of the way—and how it impacts your organization.

Payers need to contain costs and provide a high-quality member experience

Providers need to close gaps in care to improve outcomes and lower costs

Employers need to reduce time off and lost productivity for employee caregivers

Eighty percent of caregivers are not trained professionals, but family members just trying to get by. Ninety-two percent of them want to receive virtual advice and support.

(Rackow E, Fine C, Ackerman G, Sosnow L, Virtual Advising of Family Caregivers, American Academy of Home Care Medicine, 2019).

eFamilyCare was designed by leading experts to give those caregivers the tools they need to be more effective at supporting patients while reducing their stress.

The result?

  • Decrease hospital admissions by 50%1
  • Decrease hospital readmissions by 25%2
  • Decrease caregiver depression by 25%3

( 1 Research Economic Council, 2005 2 Journal of the American Geriatric society, 2017 3 American Journal of Psychiatry, 2004)

100% of family caregivers learned about resources from eFamilyCare advisers they otherwise would have not known about
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“I can be part of the team and offer insights and skills that help everyone navigate a difficult situation and find the best way forward.”

 

Illese, eFamilyCare Care Adviser, Licensed Master Social Worker, Certified Advanced Social Worker Case Manager

eFamilyCare partners with health plans, providers and employers to offer a caregiver support app that has the perfect balance of personal care advising by a social worker or nurse and technology-driven, condition-specific content and features.
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Advising & Content
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Secure, Unlimited Communication
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Care Team Collaboration
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Care Evaluation
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Virtual Video Visits
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Resource Referral
The app is intuitive, easy to use, and immediately drives patient success by supporting care plans and helping to address social determinants of health.
eFamilyCare provides family caregivers ongoing support with a personal Care Adviser who is a social worker or nurse.
We work with your team to build your organization’s best practices into our care adviser’s routine. This provides your organization with a customized care advising platform and service for family caregivers. 
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