ABOUT US

ADDRESSING A GAP IN OUR HEALTH SYSTEM

The adage “necessity is the mother of invention” can describe the story of the founders of eFamilyCare collaborating to create the first-ever digital platform to connect family caregivers of chronically ill loved ones with anytime, anywhere access to experts.

The gap in the healthcare system that the founders identified was in providing support to the 53 million family caregivers in the United States. With the senior population only growing and with the healthcare industry constantly pushing care to the home, family caregivers need guidance. Combining their experience in technology, healthcare management and caregiving led to the creation of eFamilyCare.

CLINICIANS AND INNOVATORS PASSIONATE ABOUT IMPROVING HEALTH

As president of NYU Hospitals Center, Dr. Eric Rackow saw first-hand the need to better support family caregivers of patients who were unnecessarily experiencing frequent hospitalizations. His insights led him to lead SeniorBridge and to the development of a unique model of complex chronic care management and homecare nationwide. As evidence mounted about the opportunity to profoundly improve health, quality of life and senior care, SeniorBridge was ultimately acquired by Humana, and became known as Humana At Home, a nationwide care management company.

Eric developed and led large health care organizations, taken care of thousands of patients in their homes, and has hands-on experience in taking care of patients.

His deep understanding and experience is immeasurable, and his learnings have now been integrated into a virtual care model, the first ever of its kind, provided in a mobile, convenient and low-cost service.

MEET THE LEADERSHIP

Board of Directors

head shot of Eric

Executive Chairman
And Co-Founder

40+ years of clinical practice and executive healthcare leadership

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Lead Director

50+ Years of Venture Capital, Private Equity and Healthcare Corporate Development

Executive Management

naveen

Chief Executive Officer

20+ Years Of Business Development, Strategy, Compliance, and Operations

head shot of Claudia

Chief Professional Officer

30+ years of care management as owner and operator

efc_headshot_marco

Vice President of Partnerships

20+ Years Of Bedside Nursing, Hospital Leadership, and Business Development Experience

efc_headshots_karenkatter

Chief Operating Officer

25+ years of managed care operations and care management experience

efc_headshot_jayweinstein

Chief Clinical Officer

30+ years of Clinical Practice and Leadership

efc_headshot_moe

Vice President of Partnerships

10+ Years Of Sales And Leadership Experience Within The Software And Technology Sector

HELPING

FAMILY CAREGIVERS SUCCEED

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Eric Rackow, MD, Executive Chairman and Co-Founder


Eric C. Rackow, M.D. is a Professor of Medicine at the New York University School of Medicine. He is the immediate past president of Humana At Home (2012-2017), and was responsible for the development, growth and success of this Humana division. Prior to joining Humana, he was president and CEO of SeniorBridge (2007-2012), where under his leadership the company tripled in size to over 50 homecare offices and a nationwide network of more than 10,000 care managers coast to coast. Humana acquired the company in 2012 (NYSE:HUM). Dr. Rackow joined SeniorBridge following a career in the hospital industry where he saw first-hand the challenges frail seniors face in their homes, and the need to provide personalized, ongoing support. There he became passionate about the need of averting unnecessary hospitalizations and emergency room visits through care coordination at home. Dr. Rackow is the author of 184 articles and 40 chapters on healthcare delivery and the care of patients with complex medical problems.

Dr. Rackow’s hospital leadership include past president of NYU Hospitals Center (2004-2007), where he was responsible for ensuring the quality of medical services and promoting continued excellence in patient care, medical education, and clinical research. Previously, he served as Chief Medical Officer at NYU Hospitals Center (2000-2003) and Chairman of the Department of Medicine at St. Vincent’s Hospital and Medical Center of New York (1989-1999). After earning his MD at the State University of New York, Downstate Medical Center, he trained in Internal Medicine, served as Chief Resident in Internal Medicine and completed a fellowship in Cardiology at Downstate. He is on the Board of Board of Trustees of his alma mater, Franklin and Marshall College. Dr. Rackow is a fellow of the American College of Physicians, American College of Critical Care Medicine, American College of Cardiology, and American College of Chest Physicians. In view of his outstanding contributions to healthcare, in 2004 Dr. Rackow received the distinguished award of Mastership of the American College of Physicians.

Eric Rackow, MD, Executive Chairman and Co-Founder


Eric C. Rackow, M.D. is a Professor of Medicine at the New York University School of Medicine. He is the immediate past president of Humana At Home (2012-2017), and was responsible for the development, growth and success of this Humana division. Prior to joining Humana, he was president and CEO of SeniorBridge (2007-2012), where under his leadership the company tripled in size to over 50 homecare offices and a nationwide network of more than 10,000 care managers coast to coast. Humana acquired the company in 2012 (NYSE:HUM). Dr. Rackow joined SeniorBridge following a career in the hospital industry where he saw first-hand the challenges frail seniors face in their homes, and the need to provide personalized, ongoing support. There he became passionate about the need of averting unnecessary hospitalizations and emergency room visits through care coordination at home. Dr. Rackow is the author of 184 articles and 40 chapters on healthcare delivery and the care of patients with complex medical problems.

Dr. Rackow’s hospital leadership include past president of NYU Hospitals Center (2004-2007), where he was responsible for ensuring the quality of medical services and promoting continued excellence in patient care, medical education, and clinical research. Previously, he served as Chief Medical Officer at NYU Hospitals Center (2000-2003) and Chairman of the Department of Medicine at St. Vincent’s Hospital and Medical Center of New York (1989-1999). After earning his MD at the State University of New York, Downstate Medical Center, he trained in Internal Medicine, served as Chief Resident in Internal Medicine and completed a fellowship in Cardiology at Downstate. He is on the Board of Board of Trustees of his alma mater, Franklin and Marshall College. Dr. Rackow is a fellow of the American College of Physicians, American College of Critical Care Medicine, American College of Cardiology, and American College of Chest Physicians. In view of his outstanding contributions to healthcare, in 2004 Dr. Rackow received the distinguished award of Mastership of the American College of Physicians.

Anthony Lamport, Lead Director


Tony Lamport manages the Lambda venture capital funds, established in 1979. He founded the venture capital activities at Drexel Burnham Lambert, which formed the basis of the Lambda Funds. The funds have made 25 investments in the medical field, including AthenaHealth, offering cloud-based software for doctor office; Medidata Solutions, offering software for managing clinical trials over the Internet; Health Dialog, a health coach for members of medical plans; SeniorBridge, offering in home managed care for the elderly; Helius, offering treatment for Multiple Sclerosis; T3D, in stage II trial of a drug for Alzheimer’s and Elucida, developing a nano-based platform for enhancing drug delivery. He has served as a director of 20 companies, 5 of which were publicly held. Tony graduated from Harvard College with a major in mathematics and received an MBA from Harvard Business School.

Anthony Lamport, Lead Director


Tony Lamport manages the Lambda venture capital funds, established in 1979. He founded the venture capital activities at Drexel Burnham Lambert, which formed the basis of the Lambda Funds. The funds have made 25 investments in the medical field, including AthenaHealth, offering cloud-based software for doctor office; Medidata Solutions, offering software for managing clinical trials over the Internet; Health Dialog, a health coach for members of medical plans; SeniorBridge, offering in home managed care for the elderly; Helius, offering treatment for Multiple Sclerosis; T3D, in stage II trial of a drug for Alzheimer’s and Elucida, developing a nano-based platform for enhancing drug delivery. He has served as a director of 20 companies, 5 of which were publicly held. Tony graduated from Harvard College with a major in mathematics and received an MBA from Harvard Business School.

Naveen Kathuria, Chief Executive Officer


Mr. Kathuria is a healthcare executive with 20+ years of broad-based experience in strategy, compliance, operations and business development within high-growth organizations. Naveen worked as a corporate attorney for two top-tier global law firms focusing on mergers and acquisitions within a variety of industries, including healthcare. He co-founded a preventative care and wellness company with a number of locations around the Chicagoland area. He also worked as a management consultant, specializing in advising health systems and health plans on buy-side and sell-side transactions. Most recently, Naveen was an early-stage sales and compliance executive at a technology enabled behavioral health startup, focused on top-line revenue while navigating a complex regulatory landscape and ultimately resulting in building the largest telepsychiatry organization in the country. Naveen received his Bachelor of Business Administration from the University of Michigan and his Juris Doctor from Boston University School of Law.

Naveen Kathuria, Chief Executive Officer


Mr. Kathuria is a healthcare executive with 20+ years of broad-based experience in strategy, compliance, operations and business development within high-growth organizations. Naveen worked as a corporate attorney for two top-tier global law firms focusing on mergers and acquisitions within a variety of industries, including healthcare. He co-founded a preventative care and wellness company with a number of locations around the Chicagoland area. He also worked as a management consultant, specializing in advising health systems and health plans on buy-side and sell-side transactions. Most recently, Naveen was an early-stage sales and compliance executive at a technology enabled behavioral health startup, focused on top-line revenue while navigating a complex regulatory landscape and ultimately resulting in building the largest telepsychiatry organization in the country. Naveen received his Bachelor of Business Administration from the University of Michigan and his Juris Doctor from Boston University School of Law.

Claudia Fine, LCSW, MPH, Chief Professional Officer (CPO)


Ms. Fine, LCSW, MPH is a pioneer in the field of geriatric care management and has served in many industry and community leadership roles. She served as an Executive Vice President of SeniorBridge Family Companies and subsequently Chief of Professional Services at Human At Home after Humana’s acquisition of SeniorBridge in 2012. Ms. Fine has worked in the field of eldercare for over 30 years and was a founding partner with the New York City based Fine & Newcombe Associates, a pioneering firm in the private eldercare field that was acquired by SeniorBridge in 2000. She is the former President of the National Association of Professional Geriatric Care Managers. She is the recipient of the prestigious Hunter College School of Social Work Award for Outstanding Service to Social Work in Aging. Claudia obtained her BA at Brandeis University and her Master of Social Work at the Hunter College and Master of Public Health from Columbia University.

Claudia Fine, LCSW, MPH, Chief Professional Officer (CPO)


Ms. Fine, LCSW, MPH is a pioneer in the field of geriatric care management and has served in many industry and community leadership roles. She served as an Executive Vice President of SeniorBridge Family Companies and subsequently Chief of Professional Services at Human At Home after Humana’s acquisition of SeniorBridge in 2012. Ms. Fine has worked in the field of eldercare for over 30 years and was a founding partner with the New York City based Fine & Newcombe Associates, a pioneering firm in the private eldercare field that was acquired by SeniorBridge in 2000. She is the former President of the National Association of Professional Geriatric Care Managers. She is the recipient of the prestigious Hunter College School of Social Work Award for Outstanding Service to Social Work in Aging. Claudia obtained her BA at Brandeis University and her Master of Social Work at the Hunter College and Master of Public Health from Columbia University.

Marco Schiano, MBA, BSN, RN, Vice President of Partnerships


Marco Schiano is the Vice President of Business Development for eFamilyCare. In this role Marco partners with healthcare leaders to provide value added caregiving solutions. Marco has over 22 years of healthcare experience from bedside nursing, hospital leadership, to business development. His most recent experience was working as the Business Development Director for an Encompass Health Rehabilitation Hospital. He is passionate about helping people and is a strong believer in a positive workplace. Marco received his nursing diploma from Methodist Hospital School of Nursing and went on to complete his MBA with University of Phoenix.

Marco Schiano, MBA, BSN, RN, Vice President of Partnerships


Marco Schiano is the Vice President of Business Development for eFamilyCare. In this role Marco partners with healthcare leaders to provide value added caregiving solutions. Marco has over 22 years of healthcare experience from bedside nursing, hospital leadership, to business development. His most recent experience was working as the Business Development Director for an Encompass Health Rehabilitation Hospital. He is passionate about helping people and is a strong believer in a positive workplace. Marco received his nursing diploma from Methodist Hospital School of Nursing and went on to complete his MBA with University of Phoenix.

Karen Katter, MPA, Chief Operating Officer


Karen Katter is health care leader with extensive experience in Medicare and Medicaid managed care operations and geriatric care management. Karen also has a deep background in network development, contract oversight and cross functional team building. Most recently, Karen led a national network of care managers at Humana At Home who delivered innovative and cost effective care to vulnerable seniors. She earned her Bachelor of Arts from Boston University and a Master of Public Administration from New York University.

Karen Katter, MPA, Chief Operating Officer


Karen Katter is health care leader with extensive experience in Medicare and Medicaid managed care operations and geriatric care management. Karen also has a deep background in network development, contract oversight and cross-functional team building. Most recently, Karen led a national network of care managers at Humana At Home who delivered innovative and cost-effective care to vulnerable seniors. She earned her Bachelor of Arts from Boston University and a Master of Public Administration from New York University.

Jay S. Weinstein, MD, MBA Chief Clinical Officer


Jay S. Weinstein M.D., M.B.A is currently an Assistant Professor of Medicine at the Zucker School of Medicine at Hofstra/Northwell and co-medical director of the primary care practice for Northwell Health. He is a supervising medical attending in their internal medicine residency and a practicing internal medicine physician for Northwell Health. Dr. Weinstein has over twenty-five years of clinical and teaching experience in internal medicine. Prior to joining Northwell, he was a faculty and teaching physician for Continuum Health System and a former medical director and faculty physician for St. Vincent’s Hospital and Medical Center in Manhattan. He was the Director of the Transitional Residency Program and Medical Director of the Medical Consultative Service. Dr Weinstein received his M.B.A. in 2018 from the Zarb School of Business at Hofstra University, graduating with distinction. Dr. Weinstein has an interest in preventive medicine, quality of care and the cost of healthcare.

Jay S. Weinstein, MD, MBA, Chief Clinical Officer


Jay S. Weinstein M.D., M.B.A is currently an Assistant Professor of Medicine at the Zucker School of Medicine at Hofstra/Northwell and co-medical director of the primary care practice for Northwell Health. He is a supervising medical attending in their internal medicine residency and a practicing internal medicine physician for Northwell Health. Dr. Weinstein has over twenty-five years of clinical and teaching experience in internal medicine. Prior to joining Northwell, he was a faculty and teaching physician for Continuum Health System and a former medical director and faculty physician for St. Vincent’s Hospital and Medical Center in Manhattan. He was the Director of the Transitional Residency Program and Medical Director of the Medical Consultative Service. Dr Weinstein received his M.B.A. in 2018 from the Zarb School of Business at Hofstra University, graduating with distinction. Dr. Weinstein has an interest in preventive medicine, quality of care and the cost of healthcare.

Ousmane (Moe) Diop, Vice President of Partnerships


In 2009 Moe Diop earned his Bachelor of Science in Business Administration with a minor in Marketing from the University of the Cumberlands in KY where he also played Soccer. Moe then dove right into the professional world kicking off his career in Sales with a renowned organization in Knoxville TN. Two and a half years later, he moved to NYC to transition into Information Technology Sales. After 6 years of a challenging but successful and rewarding career in IT and Software Sales in NYC, he decided to go back to his native country of Senegal, West Africa, where he worked as the Director of Sales for an IT Company. During his time there, Moe found his passion for improving Healthcare by using technology while working on projects that involved providing EMR/EHR systems for all the public hospitals in Senegal. When he returned to the USA towards the end of 2018, it was a natural fit for him to work with healthcare technology organizations whose vision aligned with Moe’s vision of one day improving healthcare in West Africa by strategically using technology to connect and develop the people that deliver care.

Ousmane (Moe) Diop, Vice President of Partnerships


In 2009 Moe Diop earned his Bachelor of Science in Business Administration with a minor in Marketing from the University of the Cumberlands in KY where he also played Soccer. Moe then dove right into the professional world kicking off his career in Sales with a renowned organization in Knoxville TN. Two and a half years later, he moved to NYC to transition into Information Technology Sales. After 6 years of a challenging but successful and rewarding career in IT and Software Sales in NYC, he decided to go back to his native country of Senegal, West Africa, where he worked as the Director of Sales for an IT Company. During his time there, Moe found his passion for improving Healthcare by using technology while working on projects that involved providing EMR/EHR systems for all the public hospitals in Senegal. When he returned to the USA towards the end of 2018, it was a natural fit for him to work with healthcare technology organizations whose vision aligned with Moe’s vision of one day improving healthcare in West Africa by strategically using technology to connect and develop the people that deliver care.